1. About This Policy

This Privacy Policy applies to personal information collected by Khan Home Properties in connection with the services and digital platforms we operate.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Contact details, including your name, email address and telephone number.
• Property requirements, such as your preferred location, budget, property type and buying or rental timeframe.
• Property details you provide when requesting help with selling, renting or marketing a property.
• Enquiry records, correspondence, viewing requests and feedback.
• Partner registration information, including business details, referrals and information needed to administer the partnership.
• Identification and transaction documents where necessary for a requested service or applicable legal requirements.
• Technical information, such as your IP address, browser, device information and website activity.

3. How We Collect Information

We collect information when you submit website forms, request a viewing, register as a partner, subscribe to updates or communicate with us by telephone, email, WhatsApp or other channels.

4. How We Use Your Information

We use personal information to respond to enquiries, suggest suitable properties, support buying, selling, renting, manage partner relationships, and improve our services while protecting our systems.

5. When We Share Information

Where necessary, we may share relevant information with sellers, landlords, developers, agents involved in your enquiry, service providers supporting our operations, and public authorities where legally required.

6. Marketing Communications

Where permitted, we may contact you about property listings, projects, and services relevant to your interests. You can opt out at any time using the unsubscribe link or contacting us.

7. Cookies and Similar Technologies

Our website uses cookies to support core functionality, remember preferences, and understand website performance. Detailed information is available in our Cookie Policy.

8. Information Stored Outside the UAE

Some service providers may process or store information outside the UAE. Where this occurs, we apply appropriate safeguards required by applicable data protection laws.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes it was collected, including legal and operational requirements.

10. Keeping Information Secure

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure.

11. Your Privacy Rights

Subject to applicable law, you may request access to, correction, deletion, or restriction of your personal information by contacting us.

12. Information About Other People

If you provide information about another person, ensure you are authorised to share it and that they know how KHP will use their information.

13. Third-Party Websites and Services

Our website may link to third-party websites or services. Their handling of personal information is governed by their own privacy policies.

14. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children.

15. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. The latest version will be published here with an updated date.